Language (noun): “A language is a system of communication which consists of a set of sounds and written symbols which are used by the people of a particular country or region for talking or writing.” There are several definitions for the term: “language”, however, this one, I found the most complete. Did you know that […]
In the previous articles in this ‘Imagining the Future’ series, I talked about technological advancements and how it may impact the retail industry. How it can help train employees, or establish the customers’ journey in stores. How it can offer detailed insights at a level previously impossible, and how that can that affect customization, which […]
Losing customers to the competition is one of the most frustrating aspects of business. Unfortunately, it’s also one of the most regular occurrences in every industry. With the increase in consumer empowerment through the Internet and the impact of globalization, people have more choice and more knowledge about what they want to be buying, where […]
Most people have a positive reaction when they see ‘digitalisation’ and ‘environmental sustainability’ in the same sentence. It’s the same feeling we get when encouraged to “go paperless and save trees!” It’s true, digitising data saves trees. That’s a good thing. However, we all know that the true motivator for most corporations is the bottom […]
The retail industry is by no means ‘new’ in the general economic landscape. Ever since humans became conscious, developed opposable thumbs and learned that they could use them to create tradable objects, retail started to ‘boom’. It evolved from the Neanderthal trading venison with Homo Sapiens for sturdier clubs, to the beautiful ball gowns tailored […]
