The IMSA is the only International trading alliance of leading companies that provide coordinated mystery shopping services around the world. Each member is a market leader in their part of the world. Membership of The IMSA is strictly limited to those companies who sign-up to agreed quality and operational standards of the highest level.

The IMSA guarantees its clients worldwide coverage, professionalism, and a consistent level of high quality service throughout its operations.

AQ Services International is one of the four founding members of the IMSA, which has subsequently grown to include members and coverage for their clients, in all parts of the world. The IMSA trading alliance has access to over 1,000,000 active and trained mystery shoppers, who collectively complete over 5,000,000 assignments each year, and it is still growing.

For more information: www.theimsa.com.

The MSPA (Mystery Shopping Providers Association) is the international trade association of companies that provide mystery shopping services.

Established in 2003, AQ Services International is one of the founding members in Europe, playing a key role in defining its objectives and practices, and in helping to develop its membership. There are over 300 members worldwide who attend conferences, seminars and focus groups in order to learn and share new ideas, and spread good practice throughout the mystery shopping world.

AQ is a charter member and proud to uphold the MSPA`s quality and ethics standards.

For more information, go to www.mysteryshop.org.

Esomar is the first point of contact for everyone in the market research industry. The organisation seeks to constantly improve quality and to stimulate and develop market research, both in Europe and internationally.

In addition, Esomar acts to protect the interest of all stakeholders in the industry, including respondents, users of market research services and providers of market research services. Its mission is to establish codes of ethical practice and professional standards and to encourage the highest technical standards and levels of professional conduct amongst its 4,800 members from over 120 countries.

For more information go to www.esomar.org.